Tip: Read the full terms below carefully before you pay the advance, and keep all email confirmations.
Last updated: 26.02.2026
SkipperCity is a trading name of Blackbird One Ltd. (“SkipperCity”, “we”, “us”, “our”).
By using our website, sending an inquiry, or confirming a booking, you agree to these Booking Terms & Conditions (“Terms”).
If you do not agree with these Terms, you should not use our website or proceed with a booking.
In short: we are your yacht charter agent and intermediary.
1.1. SkipperCity provides an online and agency-mediated service to help you find and book yacht charters with
independent yacht charter companies, marinas and boat owners (together: the “Charter-Operators”).
1.2. When you confirm a booking, you enter into a direct, legally binding charter contract with the Charter-Operator,
not with SkipperCity. We act as an agent / intermediary, transmitting your booking details, assisting in communication and payment,
and supporting you before and after the charter.
1.3. The charter itself (boat condition, check-in/out, technical issues on board, local charges, security deposit, etc.) is governed primarily
by the terms & conditions of the Charter-Operator. In case of conflict between these Terms and the Charter-Operator’s terms
regarding the use of the vessel, the Charter-Operator’s terms prevail.
1.4. These SkipperCity Terms regulate your use of our website and inquiry system, and our role as an agency-mediator in the booking process.
In short: use the site for real bookings only, and respect our content.
2.1. By using our website, you confirm that you are at least 18 years old and have the legal capacity to enter into binding contracts
on your own behalf or on behalf of the travelling party.
2.2. You agree to use our website only for genuine charter inquiries and bookings for yourself or for another person with their explicit consent.
Any speculative, false or fraudulent booking is prohibited.
2.3. All content on the website (text, photos, layouts, logos, prices as displayed, etc.) is protected by intellectual property rights.
You may not copy, scrape or reuse our content for commercial purposes without our written permission.
In short: boat data comes from Charter-Operators; small deviations are possible.
3.1. Information about boats (photos, equipment, layout, year of build, extras, availability, prices, discounts) is provided by the
Charter-Operators through professional booking systems and/or direct cooperation.
3.2. We use reasonable care in displaying this information, but we do not guarantee that every detail is always perfectly up to date.
Minor deviations which do not affect safety or essential features of the charter do not entitle you to a price reduction or cancellation.
3.3. If a particular detail is crucial for you (for example, a specific piece of equipment, cabin configuration, or pets allowed on board),
you must inform us in writing before booking so we can confirm it with the Charter-Operator.
In short: booking is confirmed only when payment is received and the operator confirms the boat.
4.1. A typical booking flow is:
4.2. By paying the advance or confirming in writing that you accept the Pro-forma Invoice, you confirm that you have read and accepted
these SkipperCity Terms and the Charter-Operator’s terms & conditions applicable to your specific booking.
4.3. All booking communication is done by email (and occasionally phone/WhatsApp as support). The latest written email confirmation always prevails as evidence of what was agreed.
In short: know what’s included in the charter price and what isn’t.
5.1. Charter prices shown in our offers usually include:
5.2. Prices usually do not include (unless explicitly stated as “included”):
5.3. We reserve the right to correct obvious price mistakes (for example, technical or input errors) even after a booking has been initiated.
In such a case, you may accept the corrected price or cancel the booking with a full refund of any amounts paid.
5.4. Our commission for agency services is normally included in the charter price and is paid by the Charter-Operator;
you usually do not pay an additional fee to SkipperCity for standard booking services, unless clearly stated.
In short: follow the payment deadlines in your invoice.
6.1. Payment deadlines and structure (e.g. 50% on booking, 50% 4–6 weeks before charter) are stated in your Pro-forma Invoice and follow the Charter-Operator’s rules.
6.2. The primary payment method is usually bank transfer to an account indicated on the Pro-forma Invoice.
In some cases, card payment or another method may be available; any surcharges will be clearly communicated.
6.3. You are responsible for all bank transfer costs, including your bank’s outgoing fees and any intermediary bank fees.
If the amount received is lower than the invoice amount, you must pay the difference.
6.4. If advance or balance payments are not received in full and on time, the Charter-Operator and/or SkipperCity may cancel the booking
without refund of already paid amounts, applying the relevant cancellation policy.
In short: book extras early and make sure your skipper is approved.
7.1. Optional extras and services (e.g. skipper, hostess, outboard engine, Wi-Fi, early check-in, one-way fee) must be requested and confirmed in writing before the charter and are subject to availability.
7.2. If you require a professional skipper and/or crew, this must be clearly stated at the time of inquiry or booking.
Their fee is paid according to the Charter-Operator’s valid price list.
7.3. If you do not book a professional skipper, you must send your skipper’s license and VHF license in advance for approval.
If the Charter-Operator does not accept your license, you will be required to hire a professional skipper at your cost.
7.4. For certain boats or high-value yachts, the Charter-Operator may require a mandatory professional crew regardless of your licenses.
In short: send all required crew details and documents on time.
8.1. You must provide a complete and correct crew list and required personal documents (passports/IDs, licenses) within the deadline specified by the Charter-Operator.
8.2. You are responsible for the accuracy of all provided personal data, obtaining visas and other travel documents, and complying with local entry, customs and health regulations.
Any costs or consequences arising from missing or incorrect documents are your sole responsibility.
In short: you pay a security deposit at check-in; separate travel insurance is strongly recommended.
9.1. Before taking over the boat, you must pay a refundable security deposit directly to the Charter-Operator, usually by credit card pre-authorisation or in cash, in the amount specified in the price list.
9.2. The deposit covers potential damages to the boat, equipment loss, late return, or non-compliance with the Charter-Operator’s rules.
If no such issues occur, the deposit is normally refunded in full after check-out.
9.3. In the event of damage, groundings, rule violations or gross negligence, the Charter-Operator may retain part or all of the deposit,
and in serious cases claim additional compensation beyond the deposit.
9.4. Boats are usually covered by yacht insurance with deductible. This insurance typically does not cover your personal belongings or travel/health issues.
We strongly recommend separate travel insurance and skipper liability insurance for all crew members.
In short: cancelling later usually means higher cancellation fees.
10.1. If you need to cancel a booked charter, you must inform us in writing (by email) immediately.
The date on which we receive your written cancellation is the basis for calculating the cancellation fee.
10.2. Unless your Pro-forma Invoice or Charter-Operator terms state otherwise, typical industry cancellation rules are:
10.3. If a skipper, hostess or cook has been booked and later cancelled by you, their fee may still be payable according to the same cancellation percentages,
even if the boat booking itself remains.
10.4. Change requests (e.g. new dates, different boat, different base) are treated as booking modifications and depend on availability and Charter-Operator approval.
Major changes may be treated as cancellation plus new booking.
In short: if the operator cancels, they aim to offer a replacement or refund.
11.1. If the Charter-Operator must cancel your booking due to reasons such as serious damage to the boat in a previous charter,
technical issues, or other justified circumstances, they will normally offer:
11.2. SkipperCity will assist you as your agent in communicating with the Charter-Operator and in trying to secure a fair solution.
However, SkipperCity is not the owner or operator of the boat and is not responsible for operational failures of the Charter-Operator.
11.3. Events such as natural disasters, war, strikes, pandemics, government restrictions or other force majeure circumstances are handled according to the Charter-Operator’s policies and prevailing law.
In short: carefully check the boat at hand-over and respect return times.
12.1. At check-in, you (and your skipper, if applicable) must present original licenses and identification documents, review and sign the inventory list and hand-over protocol,
and familiarise yourselves with the boat, safety equipment and local rules.
12.2. By signing the hand-over protocol, you confirm that the boat and its equipment are in agreed condition.
Later complaints about items already documented as OK may not be accepted, except for hidden defects.
12.3. At check-out, the Charter-Operator will inspect the boat, equipment and fuel level. Missing fuel, damages or equipment losses may be charged from your deposit and/or on the spot.
12.4. You must return the boat at the agreed time and base. Late return or returning the boat to a different base without agreement may generate additional fees and compensation for the next charter.
In short: you are responsible for safe and lawful use of the boat.
13.1. In addition to all obligations in the Charter-Operator’s terms, you agree to:
13.2. As the contracting party, you are responsible both for your own behaviour and for the behaviour of all guests on board.
In short: report issues immediately and keep written evidence.
14.1. Any technical problem or complaint during the charter must be reported immediately to the Charter-Operator’s base,
so they can try to resolve it in a reasonable time.
14.2. If the issue cannot be solved on the spot, you should request a written confirmation of the complaint at check-out
and keep all relevant documentation (photos, reports, invoices).
14.3. If you wish to submit a formal complaint after the charter, you must send it in writing (with evidence) within the deadline set by the Charter-Operator’s terms.
14.4. If you file the complaint via SkipperCity, we will mediate between you and the Charter-Operator and support you in finding a fair solution,
but we cannot guarantee a specific outcome.
In short: we are an intermediary and our liability is limited.
15.1. SkipperCity is not a boat owner nor a Charter-Operator. Our responsibility is limited to our agency and platform services:
presenting offers, transmitting bookings, communicating information and assisting you before and after the charter.
15.2. To the maximum extent permitted by law, SkipperCity and its owners, employees and representatives are not liable for:
15.3. If SkipperCity is found liable for a direct loss arising from our own error, our total aggregated liability is limited
to the total agency commission or, at most, to the total charter price you paid for the specific booking in question,
excluding additional travel and arrangement costs, unless mandatory law requires otherwise.
15.4. We are in no case liable for indirect or consequential damages, including loss of profit, loss of enjoyment,
or additional travel/accommodation expenses, except where such limitation is prohibited by mandatory law.
In short: our website content is protected.
16.1. The SkipperCity website, its structure, design, text, photos and underlying software are protected by intellectual property laws.
16.2. You may not copy, modify, distribute, transfer, display, reproduce, publish or create derivative works from our content
without our explicit written permission, except for limited personal, non-commercial use related to planning your charter.
In short: we share only the data needed to process your booking.
17.1. To process your inquiry and booking, we must collect and share some of your personal data (e.g. contact details, crew list, license copies)
with the relevant Charter-Operators and, where necessary, with authorities or service providers (e.g. transfer companies).
17.2. Details about how we collect, process and protect your personal data are described in our
Privacy Policy, which forms an integral part of these Terms.
In short: Slovenian law applies, with local consumer protections.
18.1. Unless mandatory law of your country of residence provides otherwise, these Terms and our agency services are governed by the laws of Slovenia.
18.2. Parties will strive to resolve any dispute amicably. If this is not possible, the courts of Ljubljana, Slovenia shall have jurisdiction,
unless otherwise required by mandatory consumer protection rules.
In short: we may update these Terms; the version at the time of booking applies.
19.1. We may update these Terms from time to time. The version published on our website at the moment of your booking applies to your booking.
19.2. We will always show the current version and effective date on this page. In case of significant changes affecting existing bookings,
we will notify affected customers by email where reasonably possible.
In short: this is the readable front layer; Blackbird One terms still apply.
20.1. These SkipperCity Booking Terms are designed to be shorter and more user-friendly and to align with industry practices.
20.2. For more detailed provisions regarding yacht charter (including security deposit rules, client responsibilities at sea, damages, complaints, etc.), please also consult the
General Booking Terms and Conditions of Blackbird One Ltd., which form part of the contractual framework of your booking.
✅ Secure booking · ✅ Local support in Croatia · ✅ Bareboat, skippered & crewed
